How to Fix Grammarly Not Working on Mac

Edited 4 months ago by ExtremeHow Editorial Team

GrammarlyMacTroubleshootingSoftwareFixIssueBugsPerformanceDesktopApp

Grammarly is a powerful tool that helps many people write better and more efficiently. It checks grammar, punctuation, and style across a variety of applications, ensuring you are communicating correctly and effectively. However, like any software, it can sometimes have issues. If Grammarly is not working on your Mac, there are several steps you can take to resolve the problem. This guide will walk you through troubleshooting methods to get Grammarly working again on your Mac.

Step 1: Check the system requirements

When Grammarly is not working on your Mac, the first thing to do is to make sure that your system meets Grammarly's requirements. Sometimes, an outdated operating system or browser can cause compatibility issues. Here are the basic requirements for using Grammarly:

Operating system

Make sure your Mac is running macOS 10.12 (Sierra) or later. Grammarly has discontinued support for systems older than macOS 10.12.

Browser

If you are using Grammarly through a browser extension, make sure your browser is up to date. Grammarly supports the latest versions of Chrome, Safari, and Firefox.

Step 2: Make sure Grammarly is installed correctly

Next, make sure Grammarly is installed correctly on your Mac. Whether you're using the desktop app, browser extension, or web editor, installation issues can prevent Grammarly from working properly.

Grammarly for Desktop

If you are using the Grammarly desktop application, verify that it is installed and running. You can check this by looking for the Grammarly icon in your menu bar. If it is not there, try reinstalling the application.

Grammarly browser extension

If you're using a browser extension, make sure it's enabled. In Chrome, you can do this by going to chrome://extensions/ and making sure the toggle switch next to Grammarly for Chrome is turned on. In Safari, go to Preferences > Extensions and check if Grammarly is enabled.

Step 3: Check your internet connection

Grammarly requires an internet connection to work. If you're having connectivity issues, this may be the reason why Grammarly isn't working. Try the following:

• Make sure your Mac is connected to the Internet. You can check your connection by opening a web browser and visiting any website.
• Restart your router if your internet is slow or not working.
• If you're on a public network, Grammarly may have some restrictions. Try switching to a different network.

Step 4: Clear browser cache and cookies

Old caches and cookies can sometimes cause problems in browser-based apps like Grammarly. Clearing them may solve this problem.

Clearing the cache in Chrome

1. Open Chrome and click on the three-dot menu in the top right corner.
2. Select History > History.
3. Click Clear browsing data on the left sidebar.
4. Select a time range (e.g., last month) or select All time.
5. Check the boxes for Cookies and other site data and Cached images and files.
6. Click Clear data.

Clearing the cache in Safari

1. Open Safari and go to History > Clear History.
2. Select the entire history or choose a specific time range.
3. Click Clear History.

Step 5: Update Grammarly

It’s important to always use the latest version of Grammarly to avoid bugs and compatibility issues that might prevent it from working as expected.

Update Grammarly for Desktop

To update the Grammarly desktop app, follow these steps:

1. Open the Grammarly application on your Mac.
2. Go to the Grammarly menu on the top-left corner.
3. Select Check for Updates.
4. If an update is available, follow the on-screen instructions to install it.

Update the Grammarly browser extension

Extensions should update automatically, but if you suspect your extension isn't updating automatically, try updating it manually:

• In Chrome, paste chrome://extensions/ in the address bar and press Enter.
• In the top right, turn on Developer mode.
• Click on Updates.

Step 6: Restart your browser or computer

Restarting often resolves technical problems related to applications and systems.

Restart the browser

Close your web browser completely and reopen it. Try using Grammarly again to see if the problem persists.

Restart the Mac

If restarting the browser doesn't work, try restarting your entire computer. Click the Apple logo in the upper-left corner and select Restart.

Step 7: Disable other browser extensions

Sometimes, browser extensions can conflict with each other and cause problems. Try temporarily disabling other extensions to see if Grammarly starts working.

1. In Chrome, go to chrome://extensions/ and turn off all extensions except Grammarly.
2. In Safari, go to Preferences > Extensions and disable all except Grammarly.
3. Check if Grammarly works.

Step 8: Reinstall Grammarly

If none of the above steps work, try reinstalling Grammarly. This may remove corrupted files that are causing the problem.

Reinstall the Grammarly desktop app

1. Open Finder.
2. Go to the Applications folder.
3. Drag Grammarly to the trash.
4. Download the latest version from the Grammarly website.
5. Install Grammarly according to the instructions.

Reinstall the Grammarly browser extension

1. In Chrome, go to chrome://extensions/.
2. Find Grammarly and click Remove.
3. Go to the Chrome Web Store and re-add the Grammarly extension.

Step 9: Contact Grammarly support

If you've completed all of these steps and Grammarly still isn't working, consider contacting Grammarly support. They may be able to provide solutions specific to your account or system configuration.

Conclusion

Troubleshooting app-related issues can be frustrating sometimes, but following these steps can help you resolve the Grammarly not working issue on your Mac. Make sure your system is up to date and meets all of Grammarly's requirements. Regularly updating both Grammarly and your operating system can prevent future issues. Performing these simple checks and actions can ensure that Grammarly works smoothly and continues to help you write better. By following these steps, you can potentially restore full functionality of Grammarly on your Mac. If all other attempts fail, further guidance can be obtained by contacting their support team.

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